I'm Rare

Effective 14 September 2026

Returns, cancellations & refunds

We make furniture in small batches and to your measure, so we cannot run an open returns counter. What we can promise is that a piece which arrives damaged, defective, or different from what you confirmed will be put right at our cost - quickly and without argument.

01Cancelling an order

  • Ready-to-ship pieces - cancel free of charge within 48 hours of confirmation. After that, and before dispatch, a handling fee of up to 10% of the price may apply. Once dispatched, the order cannot be cancelled. ⚠
  • Made-to-measure and customised pieces - cancel free of charge within 48 hours of paying the advance. Once production has begun the advance is not refundable, because the piece is being built for you alone.

To cancel, message us on WhatsApp quoting your order reference. Refunds due are made within 7 working days to the account the payment came from.

02Damaged, defective or wrong items

If a piece arrives damaged, has a manufacturing defect, or is not what you confirmed (wrong size, finish or fabric), tell us within 48 hours of delivery with photographs and your order reference. We will, at our choice and cost:

  1. repair it at your home;
  2. replace the affected part; or
  3. replace the piece, collecting the original.

If none of those is possible within a reasonable time, we will refund you in full, including any delivery charges. Replacement pieces follow the normal lead time for that piece.

03Change of mind

We do not accept returns of pieces that have been delivered in good condition - including where a piece does not fit a room, doorway or lift, or the colour differs from a screen. This is why we ask you to measure and, wherever possible, to see samples before ordering. If you are unsure, ask a design expert for a finish sample or a visit to the Indore showroom.

In exceptional cases we may, at our discretion, accept a return of an unused ready-to-ship piece in its original packaging within 7 days of delivery, less a restocking fee of 20% and the cost of collection. ⚠ Made-to-measure pieces are never returnable for change of mind.

04What is not covered

  • Natural variation in timber grain, colour, cane weave or stone veining (see our Terms).
  • Dimensional variance within ±2 cm or fabric alignment within 3%.
  • Damage caused after delivery, during a move we did not carry out, or by misuse or incorrect cleaning.
  • Pieces altered, re-upholstered or repaired by anyone other than us.
  • Damage reported more than 48 hours after delivery - these are handled under the warranty instead.

05How refunds are paid

Refunds go back to the original payment method - the bank account, UPI ID or card the payment came from - within 7 working days of our approving them. Your bank may take a further 3–5 days to show the credit. We do not issue cash refunds or store credit unless you ask for the latter.

06Warranty claims after 48 hours

Problems that appear later - a drawer that sticks, a joint that loosens, a finish that lifts - are covered by our 10-year structural and 1-year finish warranty. Send photographs and your order reference and we will arrange a repair or replacement.

07How to reach us

WhatsApp: message a design expert · Email: support@imrare.in
Quantic Cloud Technologies Pvt. Ltd., First Floor, Plot No. 152, PU-4, AB Road, Behind C21 Mall, Scheme 54 PU4, Indore, Madhya Pradesh 452010

Premium and luxury furniture, designed and made in India by I'm Rare

I'm Rare makes premium furniture for people who furnish slowly and keep things for a long time. Every piece - 11 categories, 56 designs at last count - is drawn in our studio and built in solid walnut, teak and oak, with hand-woven cane fronts, bouclé and linen upholstery, and solid brass fittings polished to a satin finish. The collection is curated rather than catalogued: a few resolved designs per category, each rendered true to its finish, most of them ready to ship.

Whether you are furnishing a new home, refreshing a single room, or specifying for a boutique hotel, office or café, the pieces are designed to sit together - the same timber, the same joinery language, the same quiet proportions - so a bed, a bedside table and a wardrobe from I'm Rare read as one room, not three purchases.

Furniture for every room in the house

Browse the collection by category: beds, wardrobes, bedside tables, dressing tables, bunk beds, living chairs, swings, consoles, tv units, dining, shoe storage. Each category page shows every design with multiple views, and every design links straight to a design expert on WhatsApp who can confirm dimensions, finish options and the current lead time.

Bedroom: beds, wardrobes, bedside and dressing tables

The bedroom range is where the collection began. Our beds (5 designs) are platform and panel beds in solid walnut and teak - the Arohi with its low, wrapped headboard, the Ira and Vanya with upholstered panels, the Aarav in a deeper, more architectural form. Pair them with bedside tables (5 designs) in oak and walnut, sized to sit flush with the mattress line, and wardrobes (5 designs) with fluted and arched fronts in soft, lacquered tones.

Dressing tables (5 designs) combine a drawer stack, a floating shelf and a framed mirror with integrated storage for the things that otherwise end up on the surface. For children's rooms and guest rooms our bunk beds (5 designs) are built-in style pieces with stairs, drawers and cane screens, engineered to be dismantled and reassembled without losing rigidity.

Living: chairs, swings, consoles and TV units

Living chairs (6 designs) are sculptural, solid-wood frames with deep, loose cushions - the kind of chair a room is arranged around. Swings (5 designs) bring the Indian verandah indoors: round and rectangular cane-and-timber daybeds on rope or chain, sized for one or two. Consoles (5 designs) with cane doors and tapered legs suit hallways and behind-sofa positions, and our TV units (5 designs) keep cables, consoles and remotes behind fluted fronts so the wall stays calm.

Dining tables and entryway storage

The dining range (5 designs) pairs sculpted timber pedestals with marble and solid-wood tops and matching chairs, in four-, six- and eight-seat lengths. At the front door, shoe storage (5 designs) is treated as furniture rather than a cupboard - cane-fronted cabinets with a bench, a mirror or an arched panel to hang a coat.

Ready to ship, or made to your measure

Most designs are held in small batches and leave the workshop within a fortnight. If a piece needs to be wider, shorter, in a different timber or a different cloth, one message on WhatsApp reaches a design expert who will confirm what is possible, the price difference and the revised lead time - typically four to six weeks for made-to-measure work. We deliver across India with white-glove installation by our own team, and every piece carries a ten-year structural warranty.

Materials and craft

  • Walnut - deep, figured, our signature timber for beds, chairs and consoles.
  • Teak - dense and golden, used where pieces may see humidity or sun.
  • Oak - pale and straight-grained, for bedside tables and lighter rooms.
  • Cane - hand-woven rattan, set into solid frames so it never sags.
  • Brass - solid, never plated; handles, feet and hinges age to a soft patina.

All timber is kiln-dried and finished in a hard-wax oil that can be repaired at home with a cloth. Upholstery is bouclé, linen or performance velvet on high-resilience foam.

Visit our showroom

See the timber, sit in the chairs and compare finishes in person at our studio and showroom: First Floor, Plot No. 152, PU-4, AB Road, Behind C21 Mall, Scheme 54 PU4, Indore 452010. Visits are by appointment so a design expert can walk you through the collection - message us on WhatsApp to book a time. We ship to every city in India, including Mumbai, Delhi NCR, Bengaluru, Hyderabad, Pune, Ahmedabad, Jaipur and Bhopal.

Why I'm Rare is the considered choice for premium furniture in India

Because the collection is small on purpose. We would rather make eleven categories well than four hundred products quickly. Because every render on this site is the piece you receive - the same timber, the same proportions - and because the person you speak to on WhatsApp has sat in the chair and knows the drawer runners by name. And because when a room needs something slightly different from what is on the page, we make it.

I'm Rare is a brand of Quantic Cloud Technologies Pvt. Ltd. (CIN U72200MP2019PTC049234 · GSTIN 23AAACQ6253C1ZV).