Effective 14 September 2026

Warranty

Solid timber, properly joined, should outlast the person who bought it. We stand behind that with a ten-year warranty on the structure of every piece and a one-year warranty on everything you touch - finishes, cane, fabric and hardware. No registration, no small print you need a lawyer for.

01At a glance

10 years: Frame & joinery
1 year: Finish, cane, fabric, hardware
48 hours: To report transit damage

Both periods run from the date of delivery. The warranty is automatic - your order confirmation is your certificate - and it applies to every piece we sell, ready-to-ship or made to measure.

02What is covered, and for how long

Component	Period	Covered defects
Solid-timber frame, carcass and joinery	10 years	Joints loosening or failing, panels cracking or warping beyond tolerance, structural failure under normal domestic load.
Drawer boxes, runners, hinges, lift mechanisms	1 year ⚠	Runners that jam or fail, hinges that sag, soft-close that stops closing, mechanisms that fail.
Timber finish (hard-wax oil, lacquer)	1 year	Finish lifting, peeling, bubbling or clouding not caused by moisture, heat or chemicals.
Hand-woven cane	1 year	Weave splitting, coming loose from the frame, or sagging under normal use.
Upholstery - foam, fabric, stitching	1 year	Seams opening, foam collapsing or losing more than 15% of its height, fabric pilling or wearing through under normal use.
Stone tops (marble, quartz)	1 year	Cracking not caused by impact, thermal shock or point loading.
Brass and metal hardware	1 year	Handles, feet or fittings that break, detach or corrode.
Rope, chain and swing suspension	1 year	Fraying, stretching beyond spec, or fixing failure under the rated load.

03What is not covered

Furniture lives in a home, and homes leave marks. The following are not defects and are not covered:

Normal wear: scratches, dents, scuffs, small chips, softening of upholstery, patina on brass.
Natural variation and movement in timber, cane and stone - grain, colour, small surface checks, seasonal expansion and contraction.
Fading, darkening or drying from direct sunlight, heaters or air-conditioning vents.
Stains, rings, burns or swelling from water, heat, alcohol, cosmetics, solvents or cleaning products.
Damage from impact, dropping, dragging, overloading, standing or jumping on a piece, or from pets.
Damage during a move, relocation or storage that we did not carry out.
Pieces that have been altered, re-finished, re-upholstered or repaired by anyone other than us.
Swings or wall-mounted units fixed to a ceiling or wall by anyone other than our team, or fixed to a substrate we advised against.
Commercial, hospitality or rental use unless we agreed that use in writing at the time of order.
Transit damage reported more than 48 hours after delivery (see Shipping & delivery).

04How to claim

Message us on WhatsApp - or email support@imrare.in - with your order reference or the phone number the order was placed from.
Send two or three clear photographs of the problem, one close up and one showing the whole piece, and a short description of when it appeared.
A design expert will acknowledge within one working day and, if needed, arrange a video call or a visit to assess the piece.

Most claims are resolved from the photographs alone. We will tell you what we propose to do and when, before anyone comes to your home.

05What we will do

At our choice, and at no cost to you for parts, labour or transport:

Repair at your home - our technician re-finishes, re-glues, re-weaves or replaces the part on site. This is the usual outcome.
Replace the part - a new drawer front, cushion, cane panel or set of runners, fitted at your home.
Replace the piece - if a repair would not restore it properly. Replacement pieces are made to the same specification and follow the normal lead time; we collect the original.

If a design or finish has been discontinued we will offer the closest current equivalent. A repaired or replaced part carries the balance of the original warranty, not a new one.

06Who the warranty belongs to

The warranty is given to the original purchaser at the original delivery address. It does not transfer if the piece is sold or gifted, and it does not cover pieces moved to a new address unless we carried out the move. ⚠

07Keeping the warranty valid

You do not need to do anything special - just look after the piece as you would any solid-wood furniture:

Dust with a dry or barely damp cloth; wipe spills at once. No sprays, polishes, abrasives or alcohol-based cleaners.
Keep pieces out of direct sun and at least a metre from heaters and AC vents.
Use coasters and mats on timber and stone tops. Lift, never drag.
Vacuum upholstery on low suction; rotate loose cushions. Have fabric professionally cleaned.
Re-oil hard-wax finishes once a year with the product we supply; ask us if you have run out.
Check swing fixings every six months and do not exceed the rated load on the label.

08Your legal rights

This warranty is in addition to, and does not limit, the rights you have under the Consumer Protection Act 2019 and other applicable Indian law. Nothing here excludes liability that cannot be excluded by law.

09Warranty enquiries

WhatsApp: message a design expert · Email: support@imrare.in · Mon–Sat, 10:00–19:00 IST
Quantic Cloud Technologies Pvt. Ltd., First Floor, Plot No. 152, PU-4, AB Road, Behind C21 Mall, Scheme 54 PU4, Indore, Madhya Pradesh 452010

See also our returns & refunds and shipping & delivery policies.

Premium and luxury furniture, designed and made in India by I'm Rare

I'm Rare makes premium furniture for people who furnish slowly and keep things for a long time. Every piece - 11 categories, 56 designs at last count - is drawn in our studio and built in solid walnut, teak and oak, with hand-woven cane fronts, bouclé and linen upholstery, and solid brass fittings polished to a satin finish. The collection is curated rather than catalogued: a few resolved designs per category, each rendered true to its finish, most of them ready to ship.

Whether you are furnishing a new home, refreshing a single room, or specifying for a boutique hotel, office or café, the pieces are designed to sit together - the same timber, the same joinery language, the same quiet proportions - so a bed, a bedside table and a wardrobe from I'm Rare read as one room, not three purchases.

Furniture for every room in the house

Browse the collection by category: beds, wardrobes, bedside tables, dressing tables, bunk beds, living chairs, swings, consoles, tv units, dining, shoe storage. Each category page shows every design with multiple views, and every design links straight to a design expert on WhatsApp who can confirm dimensions, finish options and the current lead time.

Bedroom: beds, wardrobes, bedside and dressing tables

The bedroom range is where the collection began. Our beds (5 designs) are platform and panel beds in solid walnut and teak - the Arohi with its low, wrapped headboard, the Ira and Vanya with upholstered panels, the Aarav in a deeper, more architectural form. Pair them with bedside tables (5 designs) in oak and walnut, sized to sit flush with the mattress line, and wardrobes (5 designs) with fluted and arched fronts in soft, lacquered tones.

Dressing tables (5 designs) combine a drawer stack, a floating shelf and a framed mirror with integrated storage for the things that otherwise end up on the surface. For children's rooms and guest rooms our bunk beds (5 designs) are built-in style pieces with stairs, drawers and cane screens, engineered to be dismantled and reassembled without losing rigidity.

Living: chairs, swings, consoles and TV units

Living chairs (6 designs) are sculptural, solid-wood frames with deep, loose cushions - the kind of chair a room is arranged around. Swings (5 designs) bring the Indian verandah indoors: round and rectangular cane-and-timber daybeds on rope or chain, sized for one or two. Consoles (5 designs) with cane doors and tapered legs suit hallways and behind-sofa positions, and our TV units (5 designs) keep cables, consoles and remotes behind fluted fronts so the wall stays calm.

Dining tables and entryway storage

The dining range (5 designs) pairs sculpted timber pedestals with marble and solid-wood tops and matching chairs, in four-, six- and eight-seat lengths. At the front door, shoe storage (5 designs) is treated as furniture rather than a cupboard - cane-fronted cabinets with a bench, a mirror or an arched panel to hang a coat.

Ready to ship, or made to your measure

Most designs are held in small batches and leave the workshop within a fortnight. If a piece needs to be wider, shorter, in a different timber or a different cloth, one message on WhatsApp reaches a design expert who will confirm what is possible, the price difference and the revised lead time - typically four to six weeks for made-to-measure work. We deliver across India with white-glove installation by our own team, and every piece carries a ten-year structural warranty.

Materials and craft

Walnut - deep, figured, our signature timber for beds, chairs and consoles.
Teak - dense and golden, used where pieces may see humidity or sun.
Oak - pale and straight-grained, for bedside tables and lighter rooms.
Cane - hand-woven rattan, set into solid frames so it never sags.
Brass - solid, never plated; handles, feet and hinges age to a soft patina.

All timber is kiln-dried and finished in a hard-wax oil that can be repaired at home with a cloth. Upholstery is bouclé, linen or performance velvet on high-resilience foam.

Visit our showroom

See the timber, sit in the chairs and compare finishes in person at our studio and showroom: First Floor, Plot No. 152, PU-4, AB Road, Behind C21 Mall, Scheme 54 PU4, Indore 452010. Visits are by appointment so a design expert can walk you through the collection - message us on WhatsApp to book a time. We ship to every city in India, including Mumbai, Delhi NCR, Bengaluru, Hyderabad, Pune, Ahmedabad, Jaipur and Bhopal.

Why I'm Rare is the considered choice for premium furniture in India

Because the collection is small on purpose. We would rather make eleven categories well than four hundred products quickly. Because every render on this site is the piece you receive - the same timber, the same proportions - and because the person you speak to on WhatsApp has sat in the chair and knows the drawer runners by name. And because when a room needs something slightly different from what is on the page, we make it.

I'm Rare is a brand of Quantic Cloud Technologies Pvt. Ltd. (CIN U72200MP2019PTC049234 · GSTIN 23AAACQ6253C1ZV).